What Is Salesforce?


Salesforce is a customer relationship management (CRM) software that enables organizations of all sizes to manage their customer data and interactions in a single, centralized system. Salesforce provides a complete CRM solution that includes everything from lead and opportunity management to order management, billing, and customer service. Additionally, Salesforce offers a wide range of features and functionality that can be customized to fit the specific needs of any business.

Salesforce was founded in 1999 by Marc Benioff, Dave Moellenhoff, and Parker Harris. They quitted their jobs at Oracle so as to establish Salesforce. It offers a wide variety of CRM software products for small businesses, enterprises, and global organizations.

Salesforce Products

Salesforce has three main products: Sales Cloud, Service Cloud, and Marketing Cloud. In addition to them, Salesforce also has Salesforce Community Cloud, Salesforce Platform, Salesforce Einstein, Salesforce Commerce Cloud, Salesforce Financial Services Cloud, Salesforce Non-Profit Cloud (If you want to get more detailed information about these clouds click here). Sales Cloud is the company’s flagship product and is used by sales teams to manage customer relationships and track sales opportunities. Service Cloud helps organizations manage customer service and support operations. Marketing Cloud helps organizations automate and measure marketing campaigns.

Salesforce’s Place In The Marketplace

The company is headquartered in San Francisco, California, and has offices in Europe, Asia, and South America. Salesforce is a publicly traded company, and its shares are listed on the New York Stock Exchange under the ticker symbol CRM.

Salesforce has been consistently recognized as a leader in the CRM space. In 2017, Salesforce was named the #1 CRM provider by Gartner, and in 2018, Salesforce was named the #1 CRM provider by Forrester. Additionally, Salesforce has been named a leader in the CRM space by Gartner and Forrester for 11 consecutive years

Major Customer Of Salesforce

Salesforce is the world’s #1 CRM software, and its customers include some of the world’s largest and most successful organizations. Salesforce’s customer base includes companies of all sizes, from small businesses to Fortune 500 companies. Some of the world’s largest and most successful organizations use Salesforce, including ADP, American Express, AT&T, Coca-Cola, Delta Air Lines, GE, HP, IBM, L’Oreal, Marriott, and Nike.